Business

Archive for April, 2011

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How do you know you have a presentation? I posed this question to a sales team I was working with recently. One gentleman said, “If I win the business, I know I have a presentation.” To that excellent response I replied, “That’s how you know you have a good presentation. How do you know, before you even arrive at the prospect’s site, that you have a presentation?” Another gentleman offered, “Well if I have some PowerPoint slides that I can talk from, then I have a presentation.”

The belief that visual aids equal a presentation is a very common misconception. Visual aids are aids. They are not even necessary, usually. A presentation is the information, stories, statistics, quotes, and opinions that the presenter shares. Visual aids, if used, enhance the presenter’s message, not the other way around. Anytime visual aids become the presentation and the presenter becomes the aid, you will probably be boring your audience to tears. Below are three specific examples of how this happens.

Words, Words, Words- The visual aids are nothing but the presenter’s notes, which the presenter proceeds to read from the screen to the audience. Imagine you are sitting in an audience waiting for a presentation to begin. The presentation is scheduled for one hour. The presenter walks to the front of the room, clicks their clicker, and a large blue screen fills with a yellow, bulleted, run-on sentence that flies in from the left. For me, this is when dread sets in. Glaze is starting to form over my eyes. Fog is rolling in on my brain. The battle to stay alert and appear interested has begun and it intensifies with every bullet that appears.

When visual aids say as much or more than the presenter does, one of them is not necessary. Reading from wordy slides is not only boring, but also insulting to an intelligent audience. Many presentations I have suffered through would be more economical, less stressful, and better received as memos, special reports, or CDs that the audience could read individually on their own time. Unless the audience is taking notes, as in a training situation, wordy visual aids undermine a presentation. The point of a visual aid is to make the presentation more interesting not boring.

Tired Graphics- If your audience is thinking, “This is the 762nd time I’ve seen that piece of clipart.”, your visual aids are undermining your presentation. Similarly, if your audience recognizes your visual aid background as one of the popular software templates, your visual aids are undermining your presentation. Graphics are the solution to the wordy visual aid problem discussed previously. However, freshness now becomes the issue. Ideally, all visual aids would consist of simple, powerful, interesting graphics. In reality, time and money may be constraints.

Let the nature of the presentation dictate how far you will go to secure fresh looking graphics. For high profile or high opportunity presentations, more time, money, and effort should be placed on creating visual aid graphics. My recommendation would be to have a graphic artist assist if talent is not available internally. Examples of high profile, high opportunity presentations include the unveiling of a new product or service and sales presentations.

Just Like Everybody Else- If your visual aids fall into either of the previous two categories, Wordy or Tired Graphics, present without them unless the audience needs to take notes. Because most presenters use wordy or tired visual aids, audiences are conditioned to become bored at the first sight of a bullet. A bulleted list is like a timepiece on a chain that sways in front of the eyes chanting, “Sleep…sleep…sleep” I have discovered that being contrarian and forgoing visual aids can actually make a presentation a huge success.

I was presenting to 120 salespeople at an annual conference. I was the only non-industry, soft-topic presenter on the multi-day program. I arrived early and attended the presentation before mine. There were two presenters standing on an elevated stage behind podiums with a huge screen centered between them. The room was darkened as the PowerPoint slides clicked by. I surveyed the salespeople. No one was jumping out of his or her seat with excitement.

My host asked if I had any visual aids. I had PowerPoint slides but claimed that I had none and that I would work from my handout. I asked them to turn all of the lights up and requested a wireless microphone. Just turning the lights on had a huge impact on the audience. I moved around freely and referred to the handout periodically so the salespeople would feel anchored and take notes. When the conference was finished, I was the highest rated presenter. They invited me to come back immediately for the next year.

Summing Up-Visual aids are powerful. They can be the icing on your cake or the rain on your parade. To ensure visual aids are not undermining your presentation, use words sparingly and find fresh graphics. Even have the courage to present without, if your visual aids are not truly aiding you.

The ‘no’ command is a widely used command throughout dog training and is used to tell your dog not to do something or to stop them in their tracks to avoid dangerous situations or general bad behavior.

I think of the no command as more of a training technique rather than a command and to perfect the technique you will need to be consistent for most of your time with your pet dog. The no command isn’t like other commands and is taught over several years rather than a ‘learn it and forget it’ dog training technique.

You can start to teach your dog the no command as soon as you see your cute little puppy doing something wrong for the first time, to most people the command will come naturally when they see their dog causing terror in the house and it will not be too hard for them to remember how to execute the technique.

The no command should come part and parcel with punishing your dog, the idea behind the no command is to teach your dog that ‘no’ means bad behavior and punishment, after teaching this command the end result will be that your dog should stop whatever they are doing when you say ‘no’.

So to make this command work you will need to enforce and recite ‘no’ in a very assertive way whenever you are punishing your dog or see your dog behaving badly that will result in punishment. By doing this your dog will associate ‘no!’ with being punished and making you the owner, unhappy.

If you do this consistently through your dogs earlier years, especially when your dog is a puppy and very impressionable you will gain respect from your dog and just saying ‘no’ alone will be enough to stop your dog in its tracks and save you punishing your dog.